What to do when your website crashes?

Posted on September 29, 2017 at 10:32 am

Websites can crash for a number of reasons, one of which is having too many users on the site for the hosting allowance required, whilst another possible reason is someone has hacked your website causing it to fail on purpose. It’s sad to say that this does happen a lot, but if this ever happens to you there are a few things you can do. First, you need to contact your hosting company and see if they can get a backup in place immediately, perhaps removing the problem. If a backup doesn’t do it, they may have a team or a support company who can help them. They need to do as much as possible to help you out if you’re paying for a big hosting package, after all that’s exactly what you’re paying for! The secret to solving this problem often lies with the hosting company, and no good hosting company will host a website without experience in dealing with emergencies.

Posted in UK Hosting